In 2008, GreenGeeks was founded by Trey Gardner, reaching over 3,00,000+ websites (significant data centers in the Netherlands, Canada, and the USA). Trey has worked in many different web hosting companies, including Hostpapa, iPage, StartLogic, Dot5Hosting, iPowerweb, Lunarpages, Globat, and now GreenGeeks.
On their Website, GreenGeeks claims to offer:
- 100% customer satisfaction
- 99.9% uptime
So, is this company doing what it claims? Or, is it just a mere promotional technique. This confusion might get cleared at the end of this article. Here, you will find a comprehensive review of GreenGeeks, which will help you get your final verdict.
|Speed||445ms (February 2018 to January 2020 average)|
|Uptime||99.98% (February 2018 to January 2020 average)|
|Apps||Joomla, WordPress, WHMCS and PrestaShop,|
|Features||free SSL,Unlimited bandwidth, storage, and email accounts, backups,free domain 1st year,|
|Hosting Plans||WordPress, Reseller and Shared|
|Site Transfer||Single Free Site Transfer facility|
|Pricing||$2.95/month (renew $9.95/month)|
There are many good things to count in GreenGeeks, i.e., customer support, reliable uptime, etc. Here is the detailed information regarding this.
1. Higher than Average period
GreenGeeks has created the bold claim of bonded 99.90% uptime. Have they been ready to live up to its claim? Yes, in this in-depth analysis, a 24-month analysis is done; it shows a mean period of 99.98%. During the 24 months of pursuit, GreenGeeks imposingly had a complete four hours of a period (46 outages). They performed well within the past 12 months, keeping the period mostly in months between 99.98-100% (See Table 1), which is very attractive.
2. Good Page Loading Time
Its average page loading, also been tested. It shows an average of 445 months, which is more than the other industry pages. This outstanding quality has ranked green geeks among the top 10 best and fastest hosts.
|Name||Uptime||Response Time (ms)|
|November 2020||100 %||470|
|September 2020||100 %||407|
|July 2020||100 %||537|
|May 2020||99.85 %||535|
|February 2020||100 %||325|
|January 2020||100 %||327|
Table 1: GreenGeeks Average Load Time
3. Good Customer Support with Quick Replies
Good customer support is mandatory for every business; it makes their customer satisfied and survive in the long run. They usually give quick replies to your question, generally within 24 hrs which is insane. Though some of the grammatical errors are found in their replies, this sector is outsourced to some other non-English nation. But, the replies are understandable.
There is a wide range of articles on their website, depending on different domains like sales questions, reselling, billing questions, VPS hosting, video tutorials, and many more. In this way, you have access to whatever you need; you have to search it in the toolbar.
GreenGeeks- The name is itself very greenery isn’t it? But do you wonder why it is named so?
It is because GreenGeeks will purchase three times the wind energy credits for the services they render to power your website. They replace quite 615,000 kWh per year, i.e., the average American consumes 12,000 kWh of electricity annually. Thus, GreenGeeks is a green power partner with the US EPA.
5. Guarantee of 30-day money Back
If you’re unhappy with their services, then you will get the money back within a month or so with no questions asked.
6. Nightly Backups
You can take a sound sleep with GreenGeeks as it takes backup of your data regularly, so you don’t need to worry about anything else now. Additionally, they provide other security measures like they offer real-time security scanning, Spam Assassin protection, automatic brute force detection, SSL secure server, and the ability to password-protect your directories.
7. Free CDN
Everyone deals with CDN daily, looking for a new website, shopping online, or browsing for social media pages. GreenGeeks makes your browsing life more comfortable and faster, as it offers CDN powered by Cloudflare. The best part is it is free. Cloudflare allows the users to cache content, and it uses servers closest to the website visitors on your page. It is making web surfing easier for your web visitors.
Despite this, there are a few things you should be aware of before making the final verdict.
1. Pricing Manipulation
It shows a price of $2.95/month, but you have to sign in for three years beforehand to grab this opportunity. Otherwise, it will bring back to $ 9.95/month.
2. Refund Policy
GreenGeeks also offers a free domain name when you create a new account with them.
If not, then the cost might range from $3.00 – $9.99/ year. But If you request the money-back because of some issues, your refund will be deducted by $24.95 for a new domain name registration fee, which is unethical. It means that the domain name is not free at all. Their money-back guarantee has some strings attached. So, you have to decide by considering future circumstances.
- Free domain- Yes.
- Ease of Signup: Easy signup process.
- Money-Back: 30-days money-back guarantee.
- Payment Method: Credit Card, PayPal.
- Upsells: No, upsells.
- Account Activation: Quick account activation.
- Control Panel and Dashboard Experience: cPanel.
- Installation of Apps and CMSs (WordPress, Joomla, etc.): It has a 1-click install tool to install popular apps and CMSs easily.
GreenGeeks has a higher mission (you can see from its link up with EPA) than just providing web hosting, which is impressive. They provide excellent solid speed, uptime, and good customer support, making it more attractive to customers. For these reasons, you should consider this alternative as well. Just be aware that you have to sign up for the long-term if you’d like their lowest rate. And that your ‘free domain’ and ‘money-back guarantee’ might not be so appealing if you want a refund.